Terms & Conditions

Welcome to EmedsMart. These Terms & Conditions govern your access to and use of our website, products and services. By accessing or using this website, you agree to comply with these Terms & Conditions. If you do not agree with these terms, please discontinue use of the website.

1. Acceptance of Terms

By creating an account, placing an order, uploading a prescription, booking a consultation, or otherwise using our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, together with our Privacy Policy, Cookies Policy, Prescription Policy, Shipping Policy, and Return & Refund Policy.

2. Eligibility

You must be at least 18 years of age or access the website under the supervision of a parent or legal guardian. You agree to provide accurate, complete, and current information.

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities carried out through your account. Notify us immediately of any unauthorized access.

4. Products & Services

EmedsMart offers healthcare products, wellness products, medical devices, over-the-counter medicines, prescription medicines (where permitted by law), and related healthcare services. Product availability, packaging, prices, and specifications may change without prior notice.

5. Prescription Medicines

Certain medicines require a valid prescription issued by a registered medical practitioner. Orders containing prescription medicines will only be processed after successful verification.

If you do not have a prescription, you may book an appointment with one of our qualified healthcare professionals. Any prescription will only be issued if medically appropriate after consultation.

6. Orders & Acceptance

All orders are subject to stock availability, payment authorization, prescription verification (where applicable), fraud screening, and final acceptance by EmedsMart. We reserve the right to refuse or cancel any order that violates applicable laws or these Terms.

7. Pricing & Payments

Prices are displayed in Indian Rupees (INR) unless otherwise specified. We reserve the right to correct pricing errors before dispatch. Accepted payment methods are displayed during checkout.

8. Shipping & Delivery

Shipping and delivery are governed by our Shipping Policy. Estimated delivery dates are not guaranteed and may vary due to logistics, weather, regulatory requirements, or other circumstances beyond our reasonable control.

9. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy. Due to health and safety regulations, prescription medicines and certain healthcare products may not be eligible for return unless required by applicable law.

10. User Responsibilities

• Provide accurate information.
• Upload genuine prescriptions only.
• Use medicines strictly as directed by your healthcare professional.
• Do not misuse, interfere with, or attempt unauthorized access to the website.
• Comply with all applicable laws and regulations.

11. Intellectual Property

All website content, including text, graphics, images, logos, icons, trademarks, software, layouts, and designs, is owned by or licensed to EmedsMart and is protected by applicable intellectual property laws. No content may be copied or reused without prior written permission.

12. Privacy

Your personal information is collected and processed in accordance with our Privacy Policy. Prescription and health-related information is handled confidentially and only for lawful purposes such as order processing, verification, and customer support.

13. Third-Party Services

The website may include links to third-party websites or payment gateways. EmedsMart is not responsible for their content, security, availability, or privacy practices.

14. Medical Disclaimer

The information available on this website is provided for general informational purposes only and should not be considered medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional before taking any medicine.

15. Limitation of Liability

To the fullest extent permitted by applicable law, EmedsMart shall not be liable for indirect, incidental, consequential, or special damages arising from the use of this website, products, or services.

16. Force Majeure

We shall not be responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, strikes, pandemics, government actions, transportation disruptions, or internet outages.

17. Changes to Terms

We may revise these Terms & Conditions from time to time. Updated versions become effective immediately upon publication on this website.

18. Governing Law

These Terms & Conditions shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of the competent courts of Gautam Buddha Nagar, Uttar Pradesh, unless otherwise required by applicable law.

19. Contact Us

Email: info.emedsmart@gmail.com
Phone: +91 93051 54812
Address:
EmedsMart
B508, Himalaya Pride
Greater Noida – 201301
Uttar Pradesh, India

20. Final Statement

Thank you for choosing EmedsMart. We are committed to providing safe, reliable, and compliant healthcare services while protecting your privacy and delivering a trusted online pharmacy experience.